It’s past estimated delivery date and I haven’t received my order yet.

Please check in with your local post office - in most cases, it is the best way to locate the shipment. If you are not able to locate your shipment this way, please send us an email with your order number and a correct delivery address - we’ll help.

Make sure you report the problem within 4 weeks after estimated delivery time - If reported outside of the time frame, unfortunately, we will not be able to help with locating the order.

Get in touch with us - contact

Do you accept returns?

We do not accept returns. Please check in with the size guide available in the product description to make sure you order the correct size.

If the received product is damaged - send us a short description of the error, pictures, and order number within 4 weeks after receiving the order. If you need to discuss further please fill out the contact form.

Do you accept commissioned projects?

Commissioned work is accepted on a case by case basis. To speak further or submit interest, please fill out the contact page.

Can I cancel my order? / Can I make changes to the order?

All orders are final - we cannot cancel orders once they have started production.

When will I receive my order?

We take 2-7 business days to process your order + shipping on top of that. (If you use flat rates or free shipping)

We take 2-7 business days to process your order + selected shipping method on top of that. (If you use live rates)

Shipping times: (only if you use flat rates and free shipping) USA: 2-7 business days

Any other questions?